Question 1

How do payments work?

Accepted Answer

Our machines support cashless payments such as E-wallets, and cards, making it convenient for customers and easier for you to track sales. We will also help you through the e-wallet merchant application process to ensure a smooth setup and seamless transactions.

Question 2

Do you help with location sourcing?

Accepted Answer

Yes. We assist in sourcing suitable locations, liaising with property owners, and managing necessary paperwork to make the setup smooth and hassle-free.

Question 3

Can I hire your team to help me operate my machine(s)?

Accepted Answer

Yes. You can subscribe to our operation service that includes sales & stock monitoring, stock replenishment, and customer service.

Question 4

How I track the performance of my machine(s)?

Accepted Answer

Through our Web Portal:
- Real-time sales dashboard
- Consumer purchasing trends
- Real-time inventory levels

Question 5

Who is responsible for machine maintenance?

Accepted Answer

All our machines come with warranty. We will handle maintenance and troubleshooting. In the event of technical issues, our support team will respond promptly.

Question 6

Can the vending machine support promotions or campaigns?

Accepted Answer

Yes. Our machines can be used as a marketing tool for promotions, new product launches, or limited-time campaigns. We also offer a CRM program that expands your reach further, connects with customers, and turns the vending machine into more than a point of sale.

Question 7

What areas do you cover?

Accepted Answer

We operate across Malaysia and Singapore, ready to set up and manage machines in your area.

FAQs

Frequently Asked Questions

How do payments work?

Do you help with location sourcing?

Can I hire your team to help me operate my machine(s)?

How I track the performance of my machine(s)?

Who is responsible for machine maintenance?

Can the vending machine support promotions or campaigns?

What areas do you cover?

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